As a seasoned retailer, I understand the challenge of attracting new customers while retaining the loyal ones. In this session, I’ll share tried-and-true strategies that have worked for me, focusing on how to identify key customer segments, personalize outreach, and foster ongoing engagement to keep your business top of mind. Let’s make customer loyalty your greatest asset!

You’ll come away with:

• Field-tested strategies to attract your ideal customers and build loyalty
• Tools to create a memorable experience that keeps customers coming back
• Practical ways to foster meaningful customer engagement, both online and in-store