If you've ever looked at your sales and wondered, "I'm making money...so where is it going?", this session is for you.

Independent Retail Coach Kathy Cruz shares the real story behind one retailer's $120K turnaround and the first step that changed everything. Through a real-life case study and a hands-on Profit Leak Analyzer exercise, you'll learn how to identify hidden profit leaks, better understand the relationship between profit margins, inventory, and cash flow, and begin looking at your numbers with more confidence and less confusion.

You'll leave with practical insights you can apply immediately and a clear understanding of where to focus first to improve your store's financial health.